⚡
Limit What You Deposit
Choose a ceiling for deposits each day, week or month.
Our Promise to Members
Responsible GamingFun for the Whole Community
Gaming is for fun, not for earning money. We give every member tools to stay in control and we're here when you need us. mbi123 is for adults aged 18+ only.
18+18+ onlyPlay responsibly
Who Can Join
18+
Someone to Talk To
local problem-gambling helpline name and number
Help From the Team
customer support hours (e.g. 24/7)
Tools for Members
Six Ways Members Stay in Control
🛡️
Limit What You Lose
Decide the most you're comfortable losing over a period.
🎯
Taking a Break
Step away from your account for a while, or for good.
💸
Gentle Session Reminders
Regular nudges letting you know how long you've played.
💬
Your Activity at a Glance
Look back at your deposits, bets and withdrawals any time.
🎁
No More Promo Messages
Turn off promotional messages whenever you choose.
Here's How
How Members Set Their Limits
- 1
Members, Sign In
Log in to your mbi123 member account.
- 2
Find Your Settings
Head over to Account Settings.
- 3
Playing Safe Together
Tap the Responsible Gaming tab.
- 4
Pick What Works for You
Choose deposit, loss or session limits that suit your play.
- 5
Save Your Choices
Confirm what you've changed. Raising a limit might only kick in after a cooling-off period.
A Quick Check-In
How Are Your Gaming Habits, Honestly?
Questions Members Ask Themselves
If any of these rang true, think about setting limits or taking a break, and please reach out to local problem-gambling helpline name and number.
Community Guidance
What Responsible Gaming Means to Us
Principles Members Live By
- Play to have fun, not to earn
- Decide your budget before you begin
- Never try to win back losses
- Take breaks often
- Skip playing when you're stressed, upset or have been drinking
Payment Habits That Help Members Stay in Control
Many members use e-wallets or budgeting tools with spending caps to keep track. payment-specific spending control tips (optional)
What We Promise Every Member
- Every member's age is verified (18+)
- Tools for limits and breaks
- A support team trained to help
- Help resources that are easy to find
- partner support organisations (only if real partnerships exist)
Community Help
Members' Responsible Gaming Questions
How do members add a deposit limit?+
Open Account Settings → Responsible Gaming, then pick a daily, weekly or monthly limit.
How long can a member self-exclude for?+
self-exclusion periods offered
What if I feel things are getting out of hand?+
Turn on self-exclusion right away and get in touch with local problem-gambling helpline name and number. Our team is here for you too, through customer support channels (e.g. live chat, email).
Can members change or drop their limits?+
Lowering a limit happens straight away. Raising or removing one may need a cooling-off period first.
How do you spot members who may be at risk?+
player protection monitoring process — describe only what's actually in place
Will what I tell you stay private?+
Yes. Anything you share about responsible gaming is handled privately, following our Privacy Policy.
Play Smart TogetherJoin a Community That Looks Out for You
Members can set limits from their very first day.